In this 60-min session we will explore the common challenges providers face when supporting people who see, hear, and otherwise experience things that others around them do not. Tasked with time-sensitive concrete requirements, such as completing an eligibility assessment or person-centered recovery plan (PCRP), professionals may struggle to meet the needs of the behavioral health system while also prioritizing the more immediate and subjective needs of the human being in front of them. Join Amy and Amanda as they share from both their relevant personal and professional experience regarding this challenge and highlight ideas for staying connected with yourself and the people you support. Although the session is brief, attendees can expect story-telling, short examples, and a few take-home resources.